BigPanda can improve visibility immensely for an operations pipeline. Automate incident analysis to speed resolution and reduce escalations. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. Incident Intelligence from BigPanda provides a powerful AI/ML-driven alert correlation engine that helps ITOps detect and triage incidents. Automatic Incident Triage. BigPanda brings all your observability, topology, and change data into a single console. BigPanda puts analytics around the entire pipeline. Automate incident analysis to speed resolution and reduce escalations. Triage. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. These ML and AI enabled IT Ops tools are often eyed with suspicion and skepticism, because unsuccessful products and projects in the past have created lack of trust. ”. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. IT Ops Maturity November 29, 2021. Generative AI for Automated Incident Intelligence. Real-time IT Incident correlation. Securing organizational commitment enhances the quality of alerts and incident response. 8%), data scientists (3. . Accelerate incident resolution with automated notifications and ticketing. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. It takes a while to get your head back in it if someone’s. End-to-end visibility: Categorize your data in a way that will solve a lot of the heavy lifting for your team. Using AIOps together with observability is the solution for fast-moving IT landscapes. Industry use cases of event correlationIf it’s successful, it leaves a comment on the incident in BigPanda notating that the system attempted automated self-healing and the result was success. Real-time Topology Mesh. Incident 360 Console. Yet, it’s extremely progressive in its AI capabilities. BigPanda’s. With that success, monitoring is now able to clear the alert, and the incident automatically closes in BigPanda if all alerts contained in that incident are resolved. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. 12, 2022 — BigPanda, Inc. Generative AI for Automated Incident Intelligence. Discover what’s driving the recognition behind BigPanda’s AIOps innovations. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. The AI-Generated Incident Analysis helps your team quickly understand causality and impact, dramatically shortening resolution time. The incident management process includes procedures and actions for responding to and resolving incidents. Real-time Topology Mesh. Automatic Incident Triage. The incident feed is always just a click away. To flip it, with simple automated ticket creation, this organization can accelerate incident remediation by 23,360 hours every year! You should therefore automate incident sharing with ticketing and service desk systems, and on-call notification and paging systems; you should also automate the creation of war-rooms in message and chat. A designated role in charge of declaring a major incident and taking ownership of it. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative. This empowers IT Ops to fix issues quickly and focus on what matters. PALO ALTO – May 17, 2016 — BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, today announced that it has added $5 million to its Series B. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. Automated RCA is the process of using automation to investigate incident root causes in real time using AI/ML. Real-time Topology Mesh. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. 1, 2022 — BigPanda, Inc. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis, a new capability that uses. Generative AI for Automated Incident Intelligence. To put it simply, yes, the RIGHT AIOps tools can help. BigPanda’s Level-0 Automation streamlines stressful, manual incident triage, allowing IT Ops to efficiently handle high incident volumes. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. Read the Forrester Wave™: Process. Generative AI for Automated Incident Intelligence. BigPanda offers a library of out-of-the-box integrations to popular monitoring and observability tools and allows you to. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Automatic Incident Triage. Automatic Incident Triage. The AI-Generated Incident Analysis helps your team quickly understand causality and impact, dramatically shortening resolution time. Real-time. All organizations want to reduce downtime and outages, but the solution is often to simply hire more staff which inevitably creates. This process outlines who the concerned stakeholders for responding are, how incidents are detected and conveyed to the IT team, and the various tools used for resolving the incidents. Automatic Incident Triage. Root Cause Changes. Root Cause Changes. Then BigPanda’s AIOps platform runs an automated response. Incident Intelligence identifies patterns and relationships between disparate alerts across your IT environment, giving responders the actionable. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Real-time Topology. BigPanda Israel. This new capability has been added to the BigPanda Formula Language to help create sophisticated incident tags easily. With organizations using multiple tools in their IT stack, manually finding the right. Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. Incident 360 Console. Keep reading to. We triage, offer technical solutions and share best practices so you can build the best automated operations. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. BigPanda collects, cleans, and prepares data for AIOps processing. Incident 360 Console. If you want to experience for yourself how BigPanda’s AIOps Incident Intelligence and Automation platform helps prevent and resolve IT outages, try our self-guided product tour today. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. Anomaly detection. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with. The new average. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. – July 8, 2015 – BigPanda, the data science platform for automating IT event correlation and incident response to reduce system and network downtime, has just introduced AutoShare to make it easier for IT operations. BigPanda received a score of 94. Target Resolution/Workaround. How Automated Root Cause Analysis works. Root Cause Changes. , the leader in Incident Intelligence and Automation powered by AIOps, recently concluded Pandapalooza ’22, the company’s annual. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years, with an AIOps-powered Incident Intelligence and. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. Generative AI for Automated Incident Intelligence. correlation extraordinary effectiveness in recognizing which events can reasonably be grouped into a single event for triage. Through our Open Box Machine Learning technology, which automates incident management, BigPanda promotes trust and encourages usage by providing transparent, testable, and controllable AI/ML that enterprises can adopt at their own pace. Incident 360 Console. But it does give you the choice of classifying something as spam on your own, or removing the spam tag from a wrongly detected email. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. The incident management process involves five steps. Incident 360 Console. Incident 360 Console. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. BigPanda, Inc. This recently launched feature fast tracks incident and. Root Cause Changes. Incident 360 Console. NEW YORK, May 20, 2021 — BigPanda, Inc. It automates creating tickets, sends relevant notifications, and sets up war rooms with the right teams. Incident 360 Console. Learn from the data they process and become more effective and efficient over time. Target an area with known technical and business dynamics but poor alert quality. Before joining BigPanda in 2018, Paul was the Area Director of Sales for AppDynamics where he led. With this self-service capability, users are able to configure, test and deploy existing out-of-the-box (OOTB) inbound integrations on their own. Automatic Incident Triage. Automatic Incident Triage. Generative AI for Automated Incident Analysis is a new capability from AIOps platform BigPanda. This work was done over some period of time and in many. Industry use cases of event correlation1. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. How BigPanda gets your organization to root causes of incidents faster than ever. Generative AI for Automated Incident Intelligence. BigPanda is being used by leading enterprises to automate their ticketing. Descriptive analytics looks at data to describe what has happened. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platform component that significantly reduces the manual toil associated with the triage phase of incident management. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. Take a look at our “Evolution vs. The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. You can automatically reveal the root cause of incidents using advanced AI from BigPanda. Real-time Topology Mesh. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Cloud-based IT incident response solution purpose-built for large enterprises. Incident 360 Console. Automated Incident Routing to the Rescue. The AI-Generated Incident Analysis leverages Large Language Model AI to provide plain-language incident titles and detailed descriptions built from enriched, actionable incident data. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. When. Automatic Incident Triage. Automatic Incident Triage. Automatic Incident Triage. Incident 360 Console. Root Cause Changes. BigPanda Event Enrichment Engine. A Letter to Our Customers and Future Customers. BigPanda can help you with your observability tool rationalization by:by Assaf Resnick | Jul 27, 2023. And it’s. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every modern IT. Automatic Incident Triage. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. Root Cause Changes. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. BigPanda’s. Automatic Incident Triage. Generative AI for Automated Incident Intelligence. 5 Million Per Hour . It enriches alerts with better context and allows response teams to work smarter, not harder. Improved performance and availability: By drastically reducing the amount of time required to investigate incidents and outages, application performance. As moderator Jason Walker, BigPanda’s COO, said in our RESOLVE ’22 event Bit by bit, maturity models in “almost every other domain of IT” have not turned into a workable set of guideposts and indicators in the Ops domain. ET/1:30 p. Generative AI for Automated Incident Intelligence. Root Cause Changes. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. Featured Resources Infographic: Four crucial capabilities for automating root cause analysisBigPanda’s Real-time Topology Mesh is displayed in context to the incident operators are working on, helping them visualize the impact of incidents and their root cause, even in the most complex of hybrid cloud. In addition to our incredible growth, we’ve been thrilled to add a whole host of new clients – like Cisco, Gap. Streib’s strengths combine technical knowledge with a keen understanding of the importance of creating and. Our advanced AIOps technology redefines incident management, prevents service disruptions, and elevates customer satisfaction – and I couldn’t be more. by Anirban Chatterjee | Dec 2, 2021. BigPanda’s Open Integration Manager, provides an intuitive user interface (UI) where users can easily pre. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. Automate incident analysis to speed resolution and reduce escalations. This knowledge allows you to effectively enhance alerts by supplementing missing information. ”. by Assaf Resnick | May 9, 2016. Companies scaled during the pandemic due to a shift in consumer behavior, and many companies had to pivot their ITOps strategies. Automatic Incident Triage. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Automatic Incident Triage. Either way, BigPanda’s platform is a great solution and can significantly. Incident 360 Console. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a. Incident 360 Console. BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. He’s run the show for. Root Cause Changes. Real-time Topology Mesh. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers. ”. Automate incident analysis to speed resolution and reduce escalations. 7, 2023 — BigPanda, Inc. “We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Real-time Topology Mesh. It’s simple – lower MTTR equals better service. by BigPanda | Dec 6, 2022. Master the art of high-quality alert management. For an opportunity to participate,. In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. 0%), and UX designers (2. First Response. Root Cause Changes. Root Cause Changes. Consider the autonomous driving analogy. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. Review our policies to see just why you can trust us with your business. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Root Cause. Incident 360 Console. , provider of the first Autonomous Digital Operations solution, today introduced new capabilities to its cloud platform for IT Operations, including two major product. It’s Time to Start Talking about Digital Operations. The average cost of an IT outage is $12,900—per minute. Automate incident analysis to speed resolution and reduce escalations. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. Real-time Topology Mesh. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. Oddly enough, the transition in the aviation world which I discussed above, suffered from similar problems. Automatic Incident Triage. How metrics can optimize IT operations Obviously, the end goal of most metrics is to optimize IT operations—and on the flip side of that, optimizing ITOps can result in better metrics. From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (Digital Enterprise Journal Study), both opponents and proponents. This data is filtered, correlated and presented in the context of the incidents you are working on. BigPanda helps us with a unified view of our IT environment from one console. Automatic Incident Triage. Automated Incident Analysis. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Root Cause Changes. Automatic Incident Triage. The BigPanda AIOps platform is familiar in that it has the executive dashboarding, triage capabilities, and all the things that IT Ops leaders want to see in a traditional NOC. In this CTO Perspective interview we talk to BigPanda’s CTO Elik Eizenberg about the role of ITSM and ITIL in today’s hybrid cloud environments. Generative AI for Automated Incident Intelligence. Event correlation is the process of identifying patterns in data that may indicate a problem or opportunity. Generative AI for Automated Incident Intelligence. Incident 360 Console. Real-time Topology Mesh. This enriches events with crucial information that aids in promptly detecting, comprehending, and resolving incidents. Dramatically reduce IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of. Unify ITOps alert data: This is how your team can get the most holistic view of your data and aligns with the BigPanda Alert Intelligence service. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. IT Ops Maturity November 29, 2021. Generative AI for Automated Incident Intelligence. With its Generative AI for Automated Incident Analysis tool, BigPanda is trying to eliminate these problems, giving ITOps teams a clear and concise analysis of. We have a package to suit every enterprise’s needs—whether your BigPanda deployment encompasses the entire IT environment or a partial solution for a subset of a team now, with plans to roll it out to your. Real-time Topology Mesh. BigPanda’s hybrid work environment enables people to work both in our offices and from home, enjoying the benefits of in. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. Sanjay is a visionary ITOps leader. BigPanda built an OODA loop platform for IT operations. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. “With BigPanda, we’ve automated our alert process by 83%, enabling root cause identification of critical alerts within 30 secondsInability to automate any manual event management processes or incident triage workflows led to an average 30-minute mean time to resolve (MTTR) per incident—2x their committed 15-minute service level agreement (SLA). Real-time Topology Mesh. The most important section of the BigPanda interface is the incident feed. BigPanda’s team is passionate about solutions such as anomaly detection that tackle this very challenge. Then, looking at actionability, you can focus on taking effective action versus just moving alerts to tickets quickly. BigPanda nominated Sibito Morley because we admire the vision he has, the team he leads and his unwavering focus on Lumen’s customers. The result is that the total ticket duration might be three days, but the severity of the incident might have been 146 minutes. BigPanda's blog is a guide on IT event management, IT incident management, Autonomous Operations, Machine Learning, AIOps, AI Driven IT Ops tools and more. Generative AI for Automated Incident Intelligence. Incident 360 Console. Automatic Incident Triage. BigPanda’s Incident 360 console reveals statistically significant changes linked to each incident, enabling users to confirm matches before initiating incident triage or roll-back. , the leader in Event Correlation and Automation powered by AIOps, today announced its SaaS platform, which is integrated with Datadog, Inc. Automatic Incident Triage. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Incident 360 Console. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech operations teams. Not many are aware of this – but ITIL as a framework was conceived to deal with the insufficient quality of IT services in the British government and published towards the end of the 80s, 30 years ago! The goal was to align IT practices with the needs of the (Government) business. BigPanda Tel Aviv’s hybrid work environment enables. Generative AI for Automated Incident Intelligence. The event. A tool rationalization head start with BigPanda. BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. Generative AI for Automated Incident Intelligence. BigPanda autonomous operations platform improves service availability through alert management. Incident 360 Console. SAN FRANCISCO, October 21, 2020 — BigPanda, Inc. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Automatic Incident Triage. Not many are aware of this – but ITIL as a framework was conceived to deal with the insufficient quality of IT services in the British government and published towards the end of the 80s, 30 years ago! The goal was to align IT practices with the needs of the (Government) business. Enterprise Cloud Platform. Root Cause Changes. Real-time Topology Mesh. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. Root Cause Changes. by Mike Hurley | May 23, 2022. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. Keeping data centers online, servers running, enterprise systems functioning, and applications performing — all while responding to incidents and requests is hard work. Unlock AIOps expertise at BigPanda University. Automatic Incident Triage. 3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million. Enterprises are able to solve, or substantially mitigate many service desk problems by using the right types of AIOps tools. How Abbott transformed its incident management process with Workflow Automation. Automate incident analysis to speed resolution and reduce escalations. Better incident respons e. Root Cause Changes. Real-time Topology Mesh. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Now, when the APM tool sends alerts to BigPanda and BigPanda correlates these alerts into an actionable incident, it can automatically open a ticket, and, based on the ticket’s workflow, execute a command on a designed CI by invoking the orchestration tool. Root Cause Changes. BigPanda has built our reputation on our proven five-phased PANDA Rollout, which accelerates both the initial deployment. Root Cause Changes. m. BigPanda’s Incident Timeline lets your IT Ops teams easily understand how an incident evolved over time and the cause-and-effect relationships between its alerts, making root cause analysis of incidents. By following the stages outlined in this article, you can lay a solid foundation for intelligent incident management and automation, ultimately enhancing efficiency and lightening the load on your IT. Mohan is the VP of Product Marketing at BigPanda. Root Cause Changes. At the end of the day, AI and machine learning is a design philosophy. AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalationsGenerative AI for Automated Incident Intelligence. Root Cause Changes. Generative AI for Automated Incident Intelligence. BigPanda partner Cribl says “Observability is defined as a concept, a goal, and direction that will help your. Cambia’s newfound visibility through the reduction of alert noise and enhanced alert enrichment strategies allowed the NOC to automate their processes; critical alerts can now be identified within 30 seconds. Real-time Topology Mesh. Incident. The incident feed is always just a click away. BigPanda’s powerful aggregation engine normalizes alerts from Splunk, Datadog and other monitoring systems into a single consolidated incident management center. Real-time Topology Mesh. BigPanda combines the latest Generative AI innovations with high-quality, enriched IT alert data to automatically and reliably reveal. Where: Online registration for the. SAN FRANCISCO, Aug. There are three tenets of Autonomous Operations: Machine Learning. Automatic Incident Triage. Incident 360 Console. In IT Ops, the impact can be instant and huge, with improvement measured in the tens or even hundreds of percent. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. BigPanda simplifies the transition to distributed operations while maintaining centralized visibility and consistency. Incident 360 Console. Generative AI for Automated Incident Intelligence. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. When Ryan Taylor, VP of solutions engineering at Transposit, talks about his experience and outlook in the IT Ops chair, people tend to listen. With Incident Search, users now have the ability to use BigPanda Query Language (BPQL) to filter all incidents within a BigPanada environment, and only return those that meet specific conditions. io. Automatic Incident Triage. BigPanda’s Field CTOs explain how to best leverage monitoring data to allow situational awareness and enable proactive IT incident. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always. 7 Business Days. Integration Hub. Real-time Topology Mesh. Reduce MTTR by up to 50% by harnessing AI to automatically identify the underlying cause of an IT incident and its impact across complex hybrid cloud deployments. We are a team of subject matter experts working to swiftly address all your related BigPanda technical requests. To learn more about these best practices and how BigPanda’s AIOps platform can help streamline the. In more than 15 years of managing enterprise software sales, this is the first time I knew I was going to play a critical role in. Generative AI for Automated Incident Intelligence. root cause of an IT incident. Automatic Incident Triage. Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. Automated Incident Analysis. Before you get started, here are five reasons to join in the fun: We provide the basic artwork – think of this as adding costumes to our logo. Real-time Topology Mesh. Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT Operations report. Within. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. Real-time Topology Mesh. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. Automate incident analysis to speed resolution and reduce escalations. In general, there are two ways of implementing AIOps: Revolution – adopting and implementing monolithic AIOps technology across your entire IT stack in one go. Root Cause Changes. Alert Correlation Platforms are a proven solution to this challenge. Root Cause Changes. Mountain View, Calif. Pillar 1: Automate. Automate incident analysis to speed resolution and reduce escalations.